Frequently Asked Questions

What is 91cell.com? How does 91cell.com work? Do I need to install software or hardware in order to use 91cell.com? Will any party receive unsolicited messages ("SPAM") on their mobile phones? Will this system send SMS messages to all cell phone carriers? Does your system work on Macs? We are a Mac shop with Linux ? Does your system allow database uploads of recipients phone numbers? Does your system have failover capabilities for continuous availability, even in emergency situations?

Q: What is 91cell.com?
A: 91cell.com is a mass notification system that enables designated group leaders to broadcast a brief message that delivers descriptive information about news or an event to the mobile phones and email addresses of their group members. Whether it's a routine message or an emergency, the group can be notified immediately of the situation, wherever they are.

Q: How does 91cell.com work?
A: Any affinity group, a residents association, a corporate department, even a little league team, can join 91cell.com. Each group is assigned an individual Group Identity and provided with a web link to the 91cell.com servers which individual members can access to enter their own contact details for maximum efficiency and minimum administration. Upon completing their entry, each member receives a confirming message to the contact details they entered. Whenever required, the designated group leader can access the 91cell.com servers to create and broadcast an immediate alert to all those registered group members.

Q: Do I need to install software or hardware in order to use 91cell.com?
A: 91cell.com is completely web-based so you do not need any additional software or hardware. As a group leader or as a member, all you need is access to a web browser with an Internet connection and you are up and running.

Q: Will any party receive unsolicited messages ("SPAM") on their mobile phones?
A: Absolutely not, the 91cell.com Privacy Policy does not permit the sale of members' contact information to third party marketers.

Q: Will this system send SMS messages to all cell phone carriers?
A: Yes. 91cell.com sends the SMS text messages to the wireless carriers via a standard protocol for global communication. Please review the list of wireless carriers here.

Q: Does your system work on Macs? We are a Mac shop with Linux ?
A: Yes, 91cell.com is completely web-based, so any computer (PC, Mac, Linux, smart phone, BlackBerry, etc.) with a web browser can access and control the system.

Q: Does your system allow database uploads of recipients phone numbers?
A: No. 91cell.com is a self service alert system where individual group members provide their own contact details for accuracy and security, consequently no bulk database uploading is permitted

Q: Does your system have failover capabilities for continuous availability, even in emergency situations?
A: Yes. 91cell.com employs a unique database structure which replicates group data across multiple physical servers to mitigate the impact of a crisis situation in any particular geography. The result is a self correcting structure to preserve group data and to maintain broadcast capability.